Vello, our new client engagement platform is here! Download the app on your phone and enjoy automated appointment and medical service reminders, two-way texting with our practice, appointment and prescription request, and post-visit communications and more. You can view and download your pet's vaccination history, view medical records and manage your pet’s care journey. app.vello.idexx.com/login/6FJMBWAdSYuSEVMLaDJpFg
Danwins Compound Pharmacy CLOSURE
As of 4/28/2026, we have been notified that Danwins Pharmacy will be closing its doors effective 4/29/2026. If your pet currently receives compounded medications from Danwins, please contact our office as soon as possible. Our team will work with you to arrange an alternative pharmacy and help ensure there is no interruption in your pet’s treatment plan. Alternative local compounding pharmacies that may be able to assist include Wedgewood Pharmacy and Twelve Corners Apothecary and Spencerport Family Apothecary. We understand this news may come as a surprise and appreciate your prompt attention to this matter. If you have any questions or need assistance, please don’t hesitate to reach out to our office.
NOTICE: Save This Life Microchips
Early in 2025, Save This Life Microchip company abruptly shut down and their database unlinked from the national microchip registries. It is critical to check and see if you need to re-register your pet’s microchip information to ensure that your information can be located if your pet is lost. Save This Life Microchips are universal chips that are still safe and functional permanently. Your information just needs to be re-registered with another microchip company of your choosing if your pet received this brand of microchip. Check your pet’s microchip # here:https://www.aaha.org/for-veterinary-professionals/microchip-registry-lookup-tool-aaha-find-your-pets-microchip-registry/
If you need to register your pet’s microchip you can set up a free account and re-register your pet’s microchip by visiting a registry of your choice:
Step 1: Locate your pet’s microchip number and keep it in your pet’s records. Step 2: Copy it into the AAHA national microchip lookup database to see if it is registered: www.aaha.org/for-veterinary-professionals/microchip-search/ Step 3:If the chip is registered to a company it will display the information and you do NOT need to re-register (However, we do recommend checking that your information is up-to-date, as addresses and phone numbers may change over time) If it shows "no results" however, you'll need to re-register the microchip. Step 4: To re-register a microchip, visit Free Pet Chip Registry www.freepetchipregistry.com/or any other company of your choosing. You typically need to set up an account with your information, your information, your veterinarian's information and your pet's basic information.